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Emergency E-mail FAQ

E-mail accounts on the emergency.cornell.edu site are intended for the use of emergency committee members and university officers in the event of an emergency that leaves our campus e-mail system unavailable. Requests for additional accounts for key individuals in your area should be directed to Peggy Matta (mem25@cornell.edu).

To send or receive emergency e-mail

  1. Follow this link: https://emergency.cornell.edu/webmail (or the e-mail link on the main emergency web site).
  2. Type in your Cornell NetID and the password you use for this service (not the same as your usual password).
  3. Don't miss this step! Open the Server pull-down menu and select thurlow.textdrive.com.
  4. Click Log In.
  5. Click Inbox to view your mail, or Compose to send mail.

Change your password on your first visit

  1. Follow this link: https://usermin.thurlow.textdrive.com.
  2. Type your Cornell NetID and the password you were given for this service in the boxes, and click Login.
  3. You'll see a row of icons across the top of the window. Ignore the Mail icon - you can't check your mail on this site. Click the Login icon.
  4. Click the Change Password button.
  5. Type your assigned password in the Current password box, and the new password you've chosen in the two New password boxes.
  6. Click Change Now.
  7. You'll see a message that your password has been changed successfully. Click Log Out at the upper right corner of the screen.