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You are here: Home / Facility & Utility Problems

Facility & Utility Problems

Call 911 (or on the Ithaca campus call 607 255-1111 from cellular phones) and evacuate the building in cases of:

  • Fire
  • Smoke
  • Explosion
  • Structural damage or collapse
  • Uncontrolled gas leak
  • Uncontrolled chemical or hazardous material spills

Report the following situations: 

  • Unknown odors
  • Hazardous conditions
  • Activated residence hall room smoke detectors
  • Persons trapped in elevators

By calling:

  • On the Ithaca campus call Cornell Police at 607 255-1111 or use a building emergency phone
  • At Cornell AgriTech call 315-787-2215

For facility and utility problems in Campus Life facilities call the Campus Life Facilities Office at 607 255-0423 or the area service center, for problems such as:

  • Electrical outage
  • Heating or air-conditioning failure
  • Flooding
  • Building or room security issues

If the problem occurs between 5 p.m. and 8 a.m., or on weekends, call Customer Service at 607-255-5322.

For facility and utility problems in other campus facilities, call Facilities Customer Service at 607 255-5322 for problems such as:

  • Electrical outage
  • Heating or air-conditioning failure
  • Building flooding
  • Water leaks

For facility and utility problems at Cornell AgriTech call Buildings and Properties at 315-787-2215.

CAUTION ! In case of electrical emergencies, do not touch equipment that is smoking, sparking, tripping circuit breakers or giving electrical shocks.

CAUTION ! In case of indoor flooding – do not walk into standing water as there is a risk of electrocution.

In case of telephone or computer network failure, call your unit’s network administrator or Cornell Information Technologies at 607 255-5500.

  • At Cornell AgriTech call CALS Information Technologies at 315-787-2477.

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Emergency Action Guide

  • Active Threat to Life
  • Animal Incidents
  • Bomb Threat
  • Building Evacuation
  • Crime
  • Earthquakes
  • Elevator Emergencies
  • Facility & Utility Problems
  • Fire, Smoke & Explosion
  • Hazardous Materials
  • Medical or Mental Health Emergency
  • Run – Hide – Fight
  • Severe Weather
  • Shelter-In-Place
  • Suspicious Mail or Packages
  • Workplace Violence
  • Cornell AgriTech Emergency Information

Preparedness Information

  • Weather Preparedness
  • Academic Preparedness
  • Preparedness Checklist
  • Emergency Supply Kit
  • Preparedness Training
  • Continuity of Operations

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