Facility & Utility Problems

Call 911 (or on the Ithaca campus call 607 255-1111 from cellular phones) and evacuate the building in cases of:

  • Fire
  • Smoke
  • Explosion
  • Structural damage or collapse
  • Uncontrolled gas leak
  • Uncontrolled chemical or hazardous material spills

Report the following situations: 

  • Unknown odors
  • Hazardous conditions
  • Activated residence hall room smoke detectors
  • Persons trapped in elevators

by calling:

  • On the Ithaca campus call Cornell Police at 607 255-1111 or use a building emergency phone
  • At Cornell AgriTech call 315-787-2499

For facility and utility problems in Campus Life facilities call the Campus Life Facilities Office at 607 255-0423 or the area service center, for problems such as:

  • Electrical outage
  • Heating or air-conditioning failure
  • Flooding
  • Building or room security issues

If the problem occurs between 5 p.m. and 8 a.m., or on weekends, call the Residential Program staff on call.

For facility and utility problems in other campus facilities, call Facilities Customer Service at 607 255-5322 for problems such as:

  • Electrical outage
  • Heating or air-conditioning failure
  • Building flooding
  • Water leaks

For facility and utility problems at Cornell AgriTech call Buildings and Properties at 315-787-2499.

In case of electrical emergencies, do not touch equipment that is smoking, sparking, tripping circuit breakers or giving electrical shocks.

In case of telephone or computer network failure, call your unit’s network administrator or Cornell Information Technologies at 607 255-5500.

  • At Cornell AgriTech call CALS Information Technologies at 315-787-2477.