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You are here: Home / Suspicious Mail or Packages

Suspicious Mail or Packages

  • If you receive or observe a suspicious piece of mail, package or material, do not move, open, cover or interfere with it.
  • Move people away from suspicious items.  Avoid contaminating other areas and people.
  • Call the police immediately at 911 (or on the Ithaca campus call 607 255-1111 from a cell phone) from a safe location.
  • Be prepared to give the location of the item, the context of what you’ve observed, and your name and phone number.
  • Follow directions of the police. Do not create panic. If you are told to evacuate, follow your unit’s evacuation procedure.
  •  Characteristics of a suspicious piece of mail or package that is received unexpectedly or is unknown may include:
    • excessive postage
    • misspellings of common words
    • excessive weight
    • rigid envelope
    • foreign mail, air mail, or special delivery
    • handwritten or poorly typed address
    • restrictive markings; such as confidential, personal, etc.
    • an excessive amount of securing material used, such as masking tape, string, etc.
    • incorrect titles
    • oily stains or discoloration
    • visual distractions
    • lopsided or uneven writing
    • titles but no names
    • no return address
    • protruding wires or foil

Download this Suspicious Mail Poster from the United States Postal Service and post it in your workplace.

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Emergency Action Guide

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